Refund & Cancellation Policy

At Bogar Gifts and Crafts, we take pride in offering high-quality gift items and customized products. Please read our policy carefully before placing your order.

Cancellations

  • Orders for ready-made products can be cancelled within 2 hours of placing the order, provided the item has not been packed or dispatched for delivery.

  • Customized products (including personalized gifts, photo prints, and engraving services) cannot be cancelled once the design or printing process has begun.

Refund Policy

Refunds are applicable under the following conditions:

  • If the product is defective or damaged at the time of purchase.

  • If the wrong product was delivered by our team.

  • Refunds for eligible cases must be claimed within 2 days of purchase, along with the original bill.

No refunds will be provided for:

  • Customized or personalized products unless they are defective.

  • Change of mind after purchase.

Refunds will be processed in cash or via the original payment method, depending on the payment mode used during the purchase.

Exchanges

You may exchange ready-made products within a day of purchase, provided:

  • The product is unused and in original condition.

  • The original bill is presented.

  • Custom products are not eligible for exchange.

Contact Us

For assistance with cancellations or refunds, please visit our shop or contact us at:

  • 📧 infusedarliogifts@gmail.com

  • 📱 +91-8760408715,    +91-9445492285

  • 📍 27A, 3rd Kamala Rice mill Street, Pudhupalayam, Gobichettipalayam – 638452, Erode, Tamilnadu, INDIA.

Refund & Cancellation Policy

At Bogar Gifts and Crafts, we take great care to deliver your orders with love and perfection. If you need to cancel or request a refund, please read our policy below.

Order Cancellation

  • Orders can be cancelled within 12 hours of placing the order or before dispatch, whichever is earlier.

  • Custom-made or personalized items cannot be cancelled once they are in processing.

  • To cancel an order, please contact us immediately at:

    • 📧 Email: infusedarliogifts@gmail.com

    • 📞 Phone:   +91-8760408715,   +91 9445492285

If your order is already shipped, it cannot be cancelled.

Refund Policy

  • Eligible refunds will be processed to your original payment method within 7–10 business days.

  • Refunds are applicable in the following cases:

    • The product was damaged during delivery.

    • You received the wrong item.

    • The product is out of stock, and you do not wish to wait.

No refunds will be provided for:

  • Personalized/customized products unless damaged or defective.

  • Orders where incorrect delivery address/contact details were provided by the customer.

  • Delays caused by courier partners or unforeseen circumstances.

Exchange / Replacement

If you receive a defective or incorrect product, we’ll replace it at no extra cost. Please report it within 24 hours of delivery with photos as proof.

Contact Us

If you have any questions about cancellations or refunds, please contact our support team:

  • 📧 infusedarliogifts@gmail.com

  • 📱 +91-8760408715,    +91-9445492285

Scroll to Top